This Privacy Policy explains how Xplain B.V., trading as GH Gari Mix("we", "us", "our"), collects, uses, and safeguards your personal data when you visit ghgarimix.com or purchase our products. We comply with the EU General Data Protection Regulation (GDPR) and Dutch data-protection law.
1. Who we are
Xplain B.V. — Hurksestraat 60, 5652 AL Eindhoven, the Netherlands. Contact: info@ghgarimix.com.
2. Data we collect
- Order data: name, delivery address, email, phone, and order details.
- Payment data: processed securely by Stripe. We never see your card number.
- Website data: cookies, IP address, browser, and page-view analytics.
- Support data: any content you send us via the contact form or email.
3. Why we use it
- To fulfil, ship, and support your order (contractual necessity).
- To meet legal obligations such as tax and consumer-protection rules.
- To improve our website and products through aggregated analytics (with your consent).
4. Sharing
We share data only with processors that help us operate: Stripe (payments), PostNL / DHL (shipping), and hosting/email providers. We do not sell your data.
5. Retention
Order records are kept for 7 years to satisfy Dutch tax law. Marketing data is kept until you unsubscribe.
6. Your rights
You can access, correct, or delete your data, restrict or object to processing, and request data portability. Email info@ghgarimix.com. You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
7. Security
We use HTTPS, encrypted storage, and access controls. No system is 100% secure — please use a strong password.
8. Changes
We may update this policy. Material changes will be highlighted at the top of the page.
See also our Terms & Conditions and Cookie Policy.